Clinical Services

At Fresenius Kabi, our mission is to empower healthcare providers with comprehensive support that goes beyond simply delivering products.

Fresenius Kabi offer a full suite of services, designed to help your team optimise workflows, improve patient outcomes, and ensure the seamless integration of medical products into your operations.

The Clinical Account Manager is the main point of contact, responsible for understanding the clinical needs and ensuring those needs are met. Whether it's guiding healthcare teams on new medical devices or supporting the implementation of specialised devices, the Clinical Account Manager plays a vital role in maintaining the highest standards of care.

Nurses at ICU with Agilia blurred in background

Tailored Assistance

We understand that every healthcare organisation has unique needs. That’s why everything we do is built around customising our services to fit your specific requirements. From planning to execution, we take a collaborative approach by working closely with your team to deliver the exact support you need. Our bespoke support includes:

  • Documentation reviews to ensure compliance and readiness
  • Training assessments to evaluate the skills required for optimal use of new devices
  • Implementation planning to integrate products seamlessly with minimal disruption

 

Peer-to-Peer Support

Our team of experts, who have extensive backgrounds in healthcare, provide hands-on support and knowledge sharing. This peer-to-peer approach ensures that our team truly understands the challenges faced by healthcare professionals and can provide practical, informed guidance. Our support includes:

  • On-site and remote assistance for training and troubleshooting
  • Ongoing mentorship to ensure your staff are confident in using new devices
  • Feedback loops and evaluations to continuously adapt to your team’s evolving needs

7-Stage Implementation Process

7 Step Implementation

Continuous Training and Optimisation

Healthcare environments are constantly evolving, and so are the needs of your staff. We offer continuous training and optimisation to ensure your team stays ahead. Our support includes:

  • Regular reviews and updates: We conduct quarterly business reviews to assess progress and make adjustments
  • Refresher training: We provide study days and ongoing training to ensure staff are consistently confident and well-prepared
  • Performance evaluation: Our evaluations help identify areas of improvement, ensuring that our solutions continue to enhance your patient care efforts

Contact Information

At Fresenius Kabi, we believe that success comes from strong, lasting partnerships. From initial product implementation to ongoing support, our team is by your side, providing the tools, training, and expertise to enhance patient care.

Email: Clinical.MedTech@fresenius-kabi.com

Phone: +44 (0) 1928 533 533

 

 

GB--2400032 September 2024

By entering the Healthcare Professional Area you are confirming you are a GB Healthcare Professional. This area contains promotional information. If you are not a Healthcare Professional you will be directed to the Fresenius Kabi GB Corporate website.

GB-NP-2400163 October 2024