Fresenius Kabi (Fenwal) Enterprise Resource Planning (ERP) Transition

Information for Customers 

Important information regarding the recent Fresenius Kabi (Fenwal) Enterprise Resource Planning (ERP) Transition 

On May 1, 2023, Fresenius Kabi (Fenwal) will be updating our Enterprise Resource Planning (ERP) platform and software as part of our dedication to standardize our business processes and continue to improve the way we serve customers

Communications related to this transition, including “Frequently Asked Questions,” are posted below and will be updated as needed. 

Customer Commucation Letter from April 3, 2023

Frequently Asked Questions (FAQ) document for Customers (Updated 4/25/23)

Additionally, our Customer Service team is available to answer questions at 1-800-333-6925 or at mdservice.usa@fresenius-kabi.com.


Information for Suppliers  

Communications for Fresenius Kabi suppliers related to this transition are posted here. If you have any immediate questions, please do not hesitate to contact your Fresenius Kabi/Fenwal contact. As necessary, your Fresenius Kabi/Fenwal Procurement contact will reach out to you to coordinate.

Supplier Commucation Letter from April 3, 2023

Frequently Asked Questions (FAQ) document for Suppliers