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We know that the people we serve — medical professionals like you, working in almost every part of the care continuum, supporting patients with critical and chronic illnesses — give their all every day in their effort to deliver lifesaving care. So the people of Fresenius Kabi see it as both an honor and a responsibility to give our all to support you.
We’ve put customer focus at the heart of our business, and we’re extremely proud to say our support programs have received some of the industry’s highest awards. We work hard to continue to deserve that recognition, day in and day out. If you have a question or need assistance, just give our teams a call, and we’ll use our strength, experience, passion, and caring to get you the answers you need — so you can get back to what matters most to you: the patients and donors who count on you.
If you don’t know what department to reach out to, just call our US headquarters at (888) 391-6300, and we’ll get you connected to the right people.
Pharmaceutical Products
- Report an Adverse Drug Event
- Submit a Medical Inquiry
- Submit a request for Certificates
- Report a Pharmaceutical Product Quality Issue
- Pharmaceutical Products Safety Data Sheets
- Contact Pharmaceutical Customer Service
- MyFreseniusKabi.com Product Ordering
- Manage Your Pharmaceutical Account
- Pharmaceutical Product Updates
- Drug Supply Chain Security Act (DSCSA)
- Pharmaceutical Product Availability
- Pharmaceutical Product Policies
- Pharmaceutical Products and Lethal Injection
- FDA Drug Shortage Assistance Award
Medical Device Products
A new leukoreduction filter will be incorporated into the Alyx X4R5720 kit. Please reference the list below for finished good lots produced with Bioflex (BI) or Sepacell (SE) filters. For further questions, please reach out to your Fresenius Kabi representative.
- Alyx X4R5720 Master Lot List by Filter (Bioflex or Sepacell) | October 25, 2024
- Report a Medical Device Product Quality Issue
- Submit Medical Inquiry for IV Infusion pumps and sets
- Contact Medical Device Customer Service
- Contact Field Service & Support
- Manage Your Medical Device Account
- Download Medical Device Certificates & Safety Data Sheets
- MyFreseniusKabi.com Product Resource Website
- Product Performance Reporting Tool
- Medical Device Product Updates
- Fresenius Kabi Medical Device Symbol Glossary
- Fresenius Kabi (Fenwal) Enterprise Resource Planning (ERP) Transition